Privacy Policy

Effective Date: March 24, 2025
Last Updated: March 24, 2025

Youza Digital LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at youzadigital.com (“Website”) or engage with our services. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We collect the following types of personal information from clients, virtual assistants (VAs), and Website users:

  • Identifiers: Name, email address, phone number, and IP address.

  • Professional Information: Resumes, qualifications, work history, and job titles.

  • Financial Data: Payment details required for payroll and tax compliance.

  • Internet Activity: Browsing history, search history, and interactions with our Website.

  • Geolocation Data: Approximate location based on your IP address.

  • Cookies and Tracking Technologies: Data collected via cookies or similar technologies (see Section 7 for more details).

We do not collect sensitive data such as health or criminal background information.

2. How We Use Your Information

We use your personal data for the following purposes:

  1. To provide and improve our services.

  2. To facilitate the hiring process between clients and VAs.

  3. To manage payroll, taxes, and compliance requirements.

  4. To communicate with you regarding inquiries or services.

  5. To monitor VA performance through time tracking and End-of-Day Reports (EODRs).

  6. To comply with legal obligations.

  7. For marketing purposes, including sending promotional emails (with opt-out options available).

3. Data Security Measures

We implement robust security measures to protect your data:

  • VAs are granted access only to the tools and services required for their tasks.

  • Most services we use (e.g., Slack, Google Workspace) are encrypted to ensure data security.

  • VAs may use VPNs if their job requires them to access sensitive systems securely.

  • Regular audits are conducted to ensure compliance with privacy standards.

4. Sharing Your Information

We may share your personal data under the following circumstances:

  1. Tax Authorities: As required by law for payroll and tax compliance purposes.

  2. Legal Authorities: When required by law or to protect legal rights.

We do not sell personal information to third parties.

5. Client and VA Agreements

Both clients and VAs are required to sign confidentiality agreements or disclaimers outlining how we operate and handle data. These agreements ensure all parties understand their roles in maintaining privacy.

6. Monitoring and Auditing

To ensure accountability and transparency:

  • VAs are required to send time-tracking messages when they sign in and submit an End-of-Day Report (EODR) summarizing their daily tasks.

  • For sensitive clients, VAs may redact client names in EODRs to maintain privacy.

  • Regular audits are conducted to assess compliance with confidentiality agreements and privacy standards.

7. Your Rights

For U.S. Residents:

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

  1. Know what personal information we collect about them.

  2. Request deletion of their personal information.

  3. Opt-out of the sale of their personal data (though we do not sell personal data).

  4. Access their data in a portable format.

To exercise these rights, contact us at privacy@youzadigital.com

For EU Residents:

Under the General Data Protection Regulation (GDPR), EU residents have the right to:

  1. Access their personal data.

  2. Rectify inaccurate data.

  3. Erase their data (“right to be forgotten”).

  4. Restrict processing of their data.

  5. Object to processing based on legitimate interests.

  6. Data portability.

To exercise these rights, contact us at privacy@youzadigital.com

8. Cookies and Tracking Technologies

We use cookies to enhance user experience and analyze Website traffic. You can manage cookie preferences through your browser settings.

9. Breach Notification

In the event of a data breach:

  1. We will notify affected stakeholders via email promptly upon discovery of the breach.

  2. The notification will include details about the breach, its impact, and recommended next steps.

10. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

11. International Data Transfers

As our Website is hosted by IONOS HU in Hungary and accessed globally, your data may be transferred outside of your country of residence. We ensure such transfers comply with applicable laws like GDPR by using standard contractual clauses or other safeguards.

12. Children’s Privacy

Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from them.

13. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The “Effective Date” at the top indicates when it was last revised.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Youza Digital LLC
2108 N ST STE N
Sacramento, CA 95816
Email: privacy@youzadigital.com